Contact Us
Have questions? We're here to help. Reach out to our team and we'll get back to you promptly.
Phone
+86 5734-1588
+1 (919) 641-2671
sales2@carematemed.com
mark@carematemed.com
Address
No4, 281 HongAn Road
Zhujing, Jinshan District
Shanghai, China
Business Hours
Monday - Friday: 8am - 6pm EST
Saturday: 9am - 1pm EST
FAQ
Frequently Asked Questions
How do I register my product for warranty?
You can register your product by filling out the contact form above and selecting 'Warranty/Returns' as your inquiry type. Include your product model and serial number in the message.
Where can I download product manuals?
Product manuals are available on our Products page. Visit the specific product section and look for the downloadable PDF manual link.
Do you offer bulk pricing for healthcare facilities?
Yes, we offer competitive bulk pricing for hospitals, clinics, and healthcare organizations. Contact our sales team for a custom quote.
What is your return policy?
We offer a 30-day return policy for unused products in original packaging. For defective items, please contact our support team for warranty service options.
No4, 281 HongAn Road, Zhujing, Jinshan District, Shanghai, China